Tata Motors marketing Tata Nano as the "Cheapest
car" Tata Motors created a ripple in the automobile market in 2008 by
manufacturing a car "Tata Nano" which can be sold for 1 lakh rupees
($2000).
It became the cheapest car in the world. It was expected to be a
car for the masses especially for the people for whom car was a luxury.
I remember that it became a worldwide
phenomenon when it was launched and there was a lot of coverage from
western media. Nat Geo channel even did a Megafactories episode on its
production.
But
one thing Tata motors didn't expect was their marketing campaign going
awry. They marketed the car as the "cheapest car" and it quite literally
became a cheap car (in terms of value) in the minds of people.
They
failed to understand the mentality of Indians in general and why cars
were a luxury for some people. In India, people wanted their cars to be a
sign of their status in society. They wanted it to be a symbol of their
wealth and prosperity. They simply failed to get attracted to a one
lakh car which would just invite ridicule among their friends and
relatives that they are driving such a cheap car which would in turn
lower their image. It seemed like an unintended side effect for a
product released primarily to ease the convenience of people. Even Ratan
Tata, chairman of Tata group (at that time) admitted that their
marketing strategy was a mistake.
Ratan Tata says calling Nano the 'cheapest car' was a mistake – NDTV.
Nano
still sold a few lakh units at launch and continues to do so but it was
clear that it failed to achieve the heights it was expected to. It
became yet another low cost car in the already crowded Indian automobile
market.
This
was something unintended as I'm sure Tata had released such an
affordable car out of good will. I wonder if it would have turned out
better if they had based their marketing campaign on affordability and
convenience rather than it being cheap.
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